Linux users don’t trust telemetry, but sending useful information first try is hard too.
That kind of bug report usually comes from a windows user.
I’m stealing this to send to people who make bug reports with no logs.
Cx. Urgently please do the needful. Website broken to fix. Urgent please
Me. Really the website? Which one? on which server? What was the error?
Me sir that’s a dns error you let your domain registration lapse and now you have no dns
Cx fix now
Me …
Cx Oh wow bad service, I’ll sue you, you’ll all lose your jobs, I’ll destroy your life, your marriage, place Legos in front of your bed every morning
I understand sir. Clearly you’re losing millions of dollars in revenue on the site that you barely pay us anything for as it’s our smallest most discounted plan. I can see the site has only recorded a few hundred hits per month mostly bot crawlers. It is clear to me this is a matter of life and death requiring my full attention and bandwidth of thought. Indeed a fool. I would be if I did not escalate you directly to my boss’s boss’s boss to get you the best service possible for your DNS issue.
Or better yet, they are using a ancient version on a EOL distro
Even worse, they use a distro that senselessly repackages your stuff but does it wrong so you get flooded with bug reports.