Someone from a different department wanted to transfer an internal user to me for help with something. As soon as the transfer went through, the user said something had come up and she’d call back. I didn’t offer her my number to call me directly, nor did I ask for her number and offer to call her later. I said “ok,” and let her hang up.

I used to go the extra mile for the company. Now I do the minimum necessary for people to be satisfied with my work. Being generally friendly buys goodwill, too.