A survey of more than 2,000 smartphone users by second-hand smartphone marketplace SellCell found that 73% of iPhone users and a whopping 87% of Samsung Galaxy users felt that AI adds little to no value to their smartphone experience.
SellCell only surveyed users with an AI-enabled phone – thats an iPhone 15 Pro or newer or a Galaxy S22 or newer. The survey doesn’t give an exact sample size, but more than 1,000 iPhone users and more than 1,000 Galaxy users were involved.
Further findings show that most users of either platform would not pay for an AI subscription: 86.5% of iPhone users and 94.5% of Galaxy users would refuse to pay for continued access to AI features.
From the data listed so far, it seems that people just aren’t using AI. In the case of both iPhone and Galaxy users about two-fifths of those surveyed have tried AI features – 41.6% for iPhone and 46.9% for Galaxy.
So, that’s a majority of users not even bothering with AI in the first place and a general disinterest in AI features from the user base overall, despite both Apple and Samsung making such a big deal out of AI.
In short, AI is useful when it’s improving workflow efficiency and not much else beyond that. People just unfortunately see it as a replacement for the worker entirely.
If you wanna get loose with your definition of “AI,” you can go all the way back to the MS Paint magic wand tool for art. It’s simply an algorithm for identifying pixels within a certain color tolerance of each other.
The issue has never been the tool itself, just the way that it’s made and/or how companies intend to use it.
Companies want to replace their entire software division, senior engineers included, with ChatGPT or equivalent because it’s cheaper, and they don’t value the skill of their employees at all. They don’t care how often it’s wrong, or how much more work the people that they didn’t replace have to do to fix what the AI breaks, so long as it’s “good enough.”
It’s the same in art. By the time somebody is working as an artist, they’re essentially at a senior software engineer level of technical knowledge and experience. But society doesn’t value that skill at all, and has tried to replace it with what is essentially a coding tool trained on code sourced from pirated software and sold on the cheap. A new market of cheap knockoffs on demand.
There’s a great story I heard from somebody who works at a movie studio where they tried hiring AI prompters for their art department. At first, things were great. The senior artist could ask the team for concept art of a forest, and the prompters would come back the next day with 15 different pictures of forests while your regular artists might have that many at the end of the week. However, if you said, “I like this one, but give me some versions without the people in them,” they’d come back the next day with 15 new pictures of forests, but not the original without the people. They simply could not iterate, only generate new images. They didn’t have any of the technical knowledge required to do the job because they depended completely on the AI to do it for them. Needless to say, the studio has put a ban on hiring AI prompters.