Hours spent trying to get someone to buy a car they have no intention of buying are hours NOT spent making sales commissions.

  • halcyoncmdr@lemmy.world
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    16 hours ago

    Tesla used to famously not have commissioned sales. It’s one of the reasons the buying process was so much better than a dealership honestly, no pressure to buy, and they had absolutely no control of the pricing or need to inflate a sale.

    At one point they received general bonuses based on overall deliveries, but not on a per-vehicle basis that they interacted with.

    Before I bought my Model 3, the “sales” person literally just took me on a test drive, then showed me the standard Tesla.com website to configure what I was looking for. And based on my experience in retail sales myself at the time, they clearly were there to advise and had no ball in the court when it came to whether I bought it through them, or even if I bought one at all.

    Not sure if that changed in the last 5 years or so, but I doubt it switched to that type of system since that would mean Tesla having to implement an entire process to handle commissioned sales when they clearly would prefer people just buy them online.