It was unnecessarily complex to accommodate their cloud infrastructure setup.

Please elaborate how you needed to “accommodate their cloud infrastructure setup”.

When I set my server up years ago all I did was log in on the web interface. Literally as simple as any other service.

I set Plex up as an inexperienced selfhoster in 2020 and it was easy.

Good meaning what? I. Just finished season 2 and I fully expect another Lost at this point - engaging, always hinting at a resolution, but never delivering.