Completely agree, I was trying to avoid the “well actually” response.

I’ve had a number of items get held by FedEx (or whoever) because of import duties over the years and I’ve had to pay the delivery company to get it released.

This is a well worn path, and kudos to this one to warn you that new tarrifs are in place, the customer would be subject to them, and giving them an option to decline it.

Import duties are not always part of the agreement.

They didn’t change the rules, there is now a charge by the government on it getting delivered, not by the company.