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Welcome to Starbucks, I love you
I wonder if the smiley faces Costco receipt checkers draw on the back of the receipt if you have a kid with you is also mandatory
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It’s the same as Wendy’s having a department just to write sarcastic tweets. It’s makes you think of them as Corporation the Person instead of Corporation the Corporation. It’s brand imaging. It makes you form a sentimental attachment to a corporation so you choose them over competitors, alternatives, or not buying anything at all.
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Some C level dumbfuck who just wants to be loved by their barista.