• Stamets@lemmy.world
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    8 days ago

    I don’t understand what the logic was behind this decision. Like… literally no one wins.

    1. Baristas are handed extra unnecessary and tedious as fuck work

    2. Customers are just confused but also having to wait longer because that little bit of writing adds up with everything else. Then there’s the fact you typically just look for your name, now you’ve got extra written text to throw you.

    3. Corporate doesn’t make as much profit because pen costs are gonna rise and wait times are gonna extend

    Like… who the fuck was this for?

    • XeroxCool@lemmy.world
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      8 days ago

      It’s the same as Wendy’s having a department just to write sarcastic tweets. It’s makes you think of them as Corporation the Person instead of Corporation the Corporation. It’s brand imaging. It makes you form a sentimental attachment to a corporation so you choose them over competitors, alternatives, or not buying anything at all.