ThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 11 days agoCompany Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Failsfuturism.comexternal-linkmessage-square50linkfedilinkarrow-up1382
arrow-up1382external-linkCompany Replaces Customer Support With AI, Then Panics and Forces Engineers to Work the Phones as the AI Failsfuturism.comThefuzzyFurryComrade@pawb.socialM to Fuck AI@lemmy.world · 11 days agomessage-square50linkfedilink
minus-squareTexasDrunk@lemmy.worldlinkfedilinkarrow-up20·11 days agoOk, while I feel for the engineers this is EXACTLY what everyone predicted when they first announced they were going fully to AI for customer service.
Ok, while I feel for the engineers this is EXACTLY what everyone predicted when they first announced they were going fully to AI for customer service.